SASSA Decline Reason: 'Income Source Detected' — What It Means & How to Fix
The most common SRD decline reason. SASSA found deposits in your bank account exceeding R624 for the month. Learn exactly what triggers this and how to appeal.
What This Decline Reason Means
SASSA's automated system scanned your bank accounts and found total deposits exceeding R624 for the month. The system does not distinguish between salary, gifts, stokvel payouts, family transfers, refunds, or any other type of deposit — any money coming in counts as income. This is the most common SRD decline reason, affecting over 1 million applicants per month in 2026.
Common Triggers
A family member sent you money via e-wallet or bank transfer
A stokvel payout was deposited into your account
You received a UIF payment or NSFAS stipend
Someone used your bank account for their transactions
You do informal work that pays irregularly into your account
How to Fix It
Check what triggered it
Review your bank statements for the declined month. Identify every deposit, including gifts, family transfers, and stokvel payouts.
Appeal on ITSAA portal
Go to srd-appeals.dsd.gov.za and select the declined month. Choose 'Income Source Detected' as the reason. Explain what each deposit was — be specific about dates and amounts.
Provide evidence
Upload bank statements showing the deposits. If a family member sent you money, include a signed affidavit explaining it was a gift, not income.
Prevent future declines
Use a separate bank account for SRD only, or have family give you cash instead of electronic transfers.
Appeal Deadline
90 days from the date of decline
Success Rate
Most appeals succeed if the deposit was genuinely not income (family gift, stokvel, refund). Be honest and specific in your explanation.
Related Pages
Editorial note: SASSA Help Hub is an independent, unofficial information resource and is not affiliated with the South African Social Security Agency. This page was last reviewed on 2026-07-07 by Themba Phakathi. See our Editorial Policy, Fact-Checking Policy, and Sources Policy. Found an error? Report it.