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SASSA Cash Send at Shoprite — How to Collect Your Grant

Collect your SASSA grant at any Shoprite store using cash send. Learn the exact steps, collection codes, and how to fix a missing payment.

Written by Lucky Cungwa
Fact-checked & last verified: 2026-08-31

How This Payment Method Works

Cash Send at Shoprite lets you collect your SASSA grant in cash at any Shoprite store. Instead of a bank account, SASSA loads your payment and sends you an SMS with a collection code. You then take your ID and the code to the Shoprite counter to receive the cash. This is one of the most popular methods for beneficiaries who prefer cash, especially in areas with fewer bank branches.

How It Works

  • SASSA loads your grant as a cash send to Shoprite

  • You receive an SMS containing a collection code

  • You go to the Shoprite Money Market counter with your code and ID

  • Shoprite pays you the cash and you collect your grant

Step-by-Step

1

Select Shoprite cash send as your payment method

Choose retail collection at Shoprite when you set up or update your payment details.

2

Wait for the collection SMS

SASSA sends the payment SMS with your collection code when your payment is ready. Do not go to the store before receiving it.

3

Go to the Shoprite Money Market counter

Visit any Shoprite store with your ID document and the collection code from the SMS.

4

Collect your cash

Present your code and ID to the cash send counter and collect your grant in cash.

Who To Contact

SASSA Helpline

0800 60 10 11

Shoprite Collection Counter

Bring your SMS code and ID

Sources & References

This payment guide was researched and verified against the following official sources:

Frequently Asked Questions

How long after my status shows 'Approved' before the cash send SMS arrives?

Once your payment batch is processed and your status shows 'Paid', the SMS with your collection code typically arrives within 1 to 2 days. Do not go to the store until you receive it.

What if I did not receive the cash send SMS?

First make sure your phone number is active and your inbox is not full. If it still has not arrived after a few days, follow our missing grant payment guide at /guides/missing-grant-payment-guide before contacting SASSA.

Can I use cash send at Shoprite every month?

Yes, as long as you keep Shoprite as your selected payment method and your details stay valid. If you do not collect for three consecutive months, your grant may be suspended or cancelled.

What to do next

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Editorial note: SASSA Help Hub is an independent, unofficial information resource and is not affiliated with the South African Social Security Agency. This page was last reviewed on 2026-08-31 by Lucky Cungwa. See our Editorial Policy, Fact-Checking Policy, and Sources Policy. Found an error? Report it.