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Missing Payment Troubleshooter
Approved but no money? Work through a few quick questions to see the most likely reason and the right next step. This tool gives guidance only — it is not affiliated with SASSA.
Missing Payment Troubleshooter
1. What is your current SRD status?
Payments can take 2–5 business days to reflect after your Pay Day. If you are still missing money after that, confirm your banking details on the SRD portal and contact SASSA on 0800 60 10 11.