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Tools

SASSA Help Hub Tools

Pick the tool that matches your situation. Each one takes a minute, works in your browser, and links you to the full guide afterwards.

Eligibility

Check the requirements for a grant before you apply.

Status

Work out what your grant or SRD status means.

Payments

Find out why a payment is late, missing or not showing.

Appeals

Act on a decline within the right window.

Safety

Avoid scams and check messages you receive.

Not sure where to start?

Frequently asked questions

Do these tools apply for a SASSA grant for me?

No. The tools explain the published rules and help you work out what to ask or do next. An application is only submitted through the official SASSA channels.

Are the answers from SASSA itself?

No. SASSA Help Hub is an independent information site. Tools use the published rules and figures, show you where each figure came from, and never present an estimate as a decision.

Where should I check my real grant status?

Check your live status on the official SRD portal or by dialling the SASSA USSD code. The Status Meaning Explorer here explains what the words on that screen mean.

6 tools available. New tools are added when they are finished and checked against official sources — we do not list tools that are not ready.