SASSA Status: 'UIF Registered' — What It Means & How to Fix It
'UIF Registered' means SASSA found you on the Unemployment Insurance Fund database. Learn why this blocks your grant and how to resolve it.
What This Status Means
'UIF Registered' means SASSA cross-checked your ID number against the Department of Employment and Labour's UIF database and found that you appear as a registered contributor or recipient. Even if you are not currently receiving UIF payments, simply being registered can trigger this status and block your SRD grant. This often happens because a former employer never deregistered you when you left.
How To Check This Status
Checking your "UIF Registered" status is free and takes less than a minute. Choose whichever method works for you:
Online (SRD Portal)
srd.sassa.gov.za — log in with your ID number and registered phone number
USSD (Zero Data)
Dial *120*69277# from any cellphone — free, no data or airtime needed
Chat with SASSA on 082 601 0111 to check your status
Moya App (Zero Data)
Use the Moya app — SASSA status uses zero data
SMS
SMS your ID number to 32147 to receive your status update
You cannot change your status using these tools — only check it. To change your banking details or appeal, use the actions below.
Why It Happens
Your previous employer did not deregister you from UIF when you left
You applied for and received UIF payments during the assessment period
Your employer is still contributing to UIF on your behalf
There is an old UIF claim on your ID from a previous job
What To Do
Check Your UIF Status
Contact the Department of Employment and Labour to check if your UIF record is still active.
Request UIF Deregistration
Ask your former employer to deregister you, or get help from your nearest Labour Centre.
Appeal With Proof
Submit an appeal on the ITSAA portal with a letter from the Labour Centre confirming you are not receiving UIF benefits.
How Long It Takes
Appeals are processed within 60 to 90 days. Deregistration depends on your former employer and the Labour Centre.
Who To Contact
Labour Centre
Visit your nearest Department of Employment and Labour office
DSD Appeals Portal
srd-appeals.dsd.gov.za
SASSA Helpline
0800 60 10 11
Sources & References
This status guide was researched and verified against the following official sources:
- srd-appeals.dsd.gov.zaVisit Website
- www.labour.gov.zaVisit Website
- www.sassa.gov.zaVisit Website
What to do next
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Editorial note: SASSA Help Hub is an independent, unofficial information resource and is not affiliated with the South African Social Security Agency. This page was last reviewed on 2026-08-31 by Lucky Cungwa. See our Editorial Policy, Fact-Checking Policy, and Sources Policy. Found an error? Report it.