Moya App Now Offers Free SASSA SRD Services: Status Checks, Banking Updates & Appeals
By SASSA Help Hub Team
Expert Policy Researchers
In this article
Moya App Now Offers Free SASSA SRD Services: Status Checks, Banking Updates & Appeals
Good news for SRD R370 beneficiaries without data: the Moya App now offers free SASSA SRD services. The app, developed by biNu, has partnered with SASSA to provide status checks, banking detail updates, and appeal submissions — all without using your mobile data.
What You Can Do on Moya
- Check your SRD status — see if you are Approved, Pending, or Declined for the current month.
- Update banking details — change your bank account directly through the app.
- Submit an appeal — appeal a declined application without visiting the ITSAA portal.
How to Get Started
- Download the Moya App from the Google Play Store or Apple App Store.
- Look for the 'SASSA SRD' section on the home screen.
- Enter your 13-digit ID number when prompted.
- Select the service you need.
Why This Matters
The Moya App is particularly useful in provinces with limited internet access, including Limpopo, Eastern Cape, and KwaZulu-Natal where many beneficiaries struggle with data costs. See our province guides for more local advice: Limpopo SASSA guide, Eastern Cape guide.
Important Security Warning
Only use the official Moya App downloaded from the Play Store or App Store. Scammers have created fake apps that look like Moya. The real Moya App will never ask for your banking PIN or password. For more security tips, read our online security guide.
Complete Moya App Guide | SASSA WhatsApp Guide | Online Security Guide
Sources & Official References
- Official SASSA SRD PortalVerify Source
- Department of Social DevelopmentVerify Source
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